Sales and Delivery Terms

1. Offer

1.1 All offers are non-binding and subject to stock availability unless otherwise explicitly stated.

2. Prices

2.1 If the material is covered by a price list used by the seller, the price is calculated based on the list valid on the delivery date.

2.2 Written offers made by letter, fax, or email are subject to stock availability. Unless otherwise specified, offers expire if acceptance is not received by the seller within one week from the offer date.

2.3 Oral, including telephone, quoted prices are non-binding.

2.4 All prices are stated in Norwegian kroner (NOK) and exclude value-added tax (VAT).

2.5 All prices in the online store are stated in Norwegian kroner (NOK), excluding VAT.

3. Trade-in price

3.1 If the offer, order confirmation, or purchase agreement includes trade-in equipment, the buyer bears the risk until the equipment is handed over to the seller. Trade-in prices are based on the condition that the equipment is delivered in the same condition as inspected, allowing for normal wear and tear, and that it has been properly maintained until delivery. If the value of the traded-in equipment deviates due to circumstances the buyer bears the risk for, the difference will be adjusted in the cash part of the purchase price.

4. Delivery conditions (force majeure)

4.1 The following circumstances exempt from liability if they prevent or make fulfillment unreasonably burdensome: labor disputes and other circumstances beyond the control of the parties, such as fire, war, mobilization, military call-up, requisition, seizure, currency restrictions, unrest, lack of transportation, general shortage of goods, fuel restrictions, and delays from subcontractors caused by such circumstances. These conditions apply only if their impact could not have been foreseen at the time of the agreement.

4.2 A party invoking force majeure must immediately notify the other party in writing of the cause and expected duration. In case of force majeure affecting the buyer, the buyer shall cover the seller’s costs for securing and protecting the equipment.

4.3 If fulfillment is prevented for more than 6 months due to force majeure, either party may terminate the agreement with written notice.

5. Delivery time

5.1 Delivery may take place on a specific date or within an agreed period after the agreement is concluded, provided that all necessary information has been received by the seller.

5.2 If goods are not in stock, the seller will inform the buyer of the expected delivery time.

5.3 If delivery is delayed, the buyer may set a final and reasonable deadline and may cancel the purchase if delivery does not occur within this period.

5.4 If the buyer does not cancel the agreement, no compensation can be claimed due to delay.

5.5 For online orders, delivery time is typically 7–14 days unless otherwise stated in the order confirmation.

6. Packaging

6.1 Packaging is carried out according to the seller’s best judgment. If not included in the price, packaging is charged to the buyer. Return of packaging is only accepted after prior written agreement.

7. Shipping

7.1 Shipping is carried out according to the buyer’s instructions and at the buyer’s expense and risk. If no shipping method is specified, the seller will choose an appropriate method.

7.2 For purchases in the online store at permordt.com, shipping is 250 NOK. For deliveries outside Norway, separate shipping rates apply. Contact customer service for further information.

8. Brochures and drawings

8.1 Brochures, drawings, and technical data are indicative and subject to change.

9. Weight indication

9.1 Weight indications are approximate and provided as guidance for cost and foundation calculations.

10. Reservation of ownership and right of withdrawal

10.1 The seller retains ownership of the goods until full payment, including VAT, has been received. If payment terms extend beyond 3 months after delivery, this must be stated in the purchase agreement signed by the buyer.

11. Payment

11.1 Payment is due from the time of delivery.

11.2 In case of late payment, interest or fees may be charged according to applicable regulations.

11.3 The seller may require advance payment or security.

11.4 Set-off is only permitted if the counterclaim is undisputed.

11.5 Failure to pay is considered a material breach and entitles the seller to suspend deliveries.

11.6 Complaints do not entitle the buyer to withhold payment.

11.7 For card payments, the amount is charged upon shipment.

11.8 For special goods, separate payment terms may apply.

12. Right of complaint

12.1 Complaints must be submitted in writing and received by the seller no later than 6 working days after delivery. For defects that cannot be identified through a thorough inspection, complaints must be submitted no later than 6 working days after the defect could have been discovered with normal diligence. In all cases, complaints must be made within the period specified below. The complaint period applies to all defects and is absolute. The seller disclaims all responsibility for defects reported after this period or where the conditions under "Remedy of defects" are not met.

13. Remedy of defects

13.1 The seller undertakes to remedy defects caused by errors in design, materials, or production by repair or replacement in accordance with points 13.2–13.15.

13.2 The seller’s liability applies only to defects that occur within one year from delivery. If the product is used more intensively than agreed or assumed, this period may be reduced proportionally.

13.3 For replaced or repaired parts, the seller assumes the same obligations as for the original material for one year. For other parts, the period stated in point 13.2 is extended only by the time the equipment could not be used due to the defect.

13.4 The buyer must notify the seller in writing without undue delay after a defect is discovered, and no later than two weeks after expiry of the period in point 13.2. The notice must describe how the defect manifests. If the defect may cause further damage, notice must be given immediately. Failure to notify within the specified time limits results in loss of the right to make claims.

13.5 After receiving notice in accordance with point 13.4, the seller shall remedy the defect without undue delay. Repair is carried out at the buyer’s premises unless the seller requires the product to be returned. If disassembly requires special expertise, the seller will carry out this work. Otherwise, the seller’s obligation is fulfilled upon delivery of the repaired or replaced part.

13.6 If it is determined that no defect exists for which the seller is liable, the seller is entitled to compensation for costs incurred.

13.7 If disassembly and reassembly involve work beyond the equipment itself, such costs are borne by the buyer.

13.8 All transport related to repair or replacement is at the seller’s expense and risk. The buyer must follow the seller’s instructions regarding shipping.

13.9 Additional costs incurred due to the equipment being located at a different location than agreed are borne by the buyer.

13.10 Replaced parts become the seller’s property.

13.11 If the seller fails to fulfill obligations within a reasonable time, the buyer may set a final deadline. If this is not met, the buyer may:

A: Have repairs carried out at the seller’s expense and risk, or
B: Demand a price reduction of up to 15% of the purchase price. If the defect is significant, the buyer may rescind the agreement. Compensation is limited to a maximum of 15% of the purchase price.

13.12 The seller is not liable for defects caused by materials or specifications provided by the buyer.

13.13 The seller’s liability applies only to defects arising under correct use. It does not cover defects due to inadequate maintenance, incorrect installation, unauthorized modifications, improper repairs, or normal wear and tear.

13.14 The seller’s liability does not extend beyond one year from the period stated in point 13.2.

13.15 The seller is not liable for indirect losses, including operational loss, loss of profit, or other consequential losses, unless caused by gross negligence.

14. Used tools and machines

14.1 Used tools and machines are sold as inspected by the buyer and without liability for the seller, except in cases of fraud or legal defects.

15. Product liability

15.1 Product liability is governed by applicable Norwegian law.

15.2 The seller is not liable for operational loss, loss of profit, or other indirect losses.

16. Non-derogable legal provisions

16.1 These terms do not apply where they conflict with mandatory legal provisions. In such cases, the remaining provisions remain valid.

17. Return and refund of goods

Returns must be agreed in advance with the seller. No goods are accepted for return without prior agreement. Return shipping costs are borne by the buyer.

18. Right of withdrawal

No right of withdrawal applies.

19. Legal name and address

Per Mordt AS – Østensjøveien 18 – NO-0661 Oslo – ORG 914396476